Data recovery process and turnaround options

For you to request data recovery services at SalvageData is simple and easy to get started.
Choose the service that best suits you, in the timeframe that you need.

24/7 Emergency Services

No Data - No Charge

Drop-off at 100+ locations

Free shipping

Emergency available

Choose the turnaround time that works for you, as well as how you want to send your device over to our certified lab, or schedule a remote/on-site service.
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How can we recover data from your device

Professional data recovery starts once our certified engineers can access your device, either by receiving it in lab or through our remote/onsite options.

Recovery Options for Every Scenario

Data recovery services, wherever you are and wherever you need us to be.

Schedule Pickup
Pre-package

Follow our easy tutorial on how to safely package your media for pickup. You can then schedule a free pickup where we go to you, or drop-off the packaged media at any of our partnered FedEx location.

Drop-Off
100+ Location in the US

Prefer not to package your device? Take advantage of SalvageData’s partnership with FedEx Office, plus any of our 100+ locations, where you can drop-off the device(s) with a representative to securely package and ship your device for you.

Onsite/Remote recovery
Services

Larger storage media, server rooms, etc. are usually better served by our remote access, or onsite services where a technician goes personally to your location. Call to schedule an appointment with our team.

Choosing your turnaround service option

In most cases SalvageData is glad to provide a free standard assessment and evaluation of your unopened hard drive or storage media. Our flexible service options allow you to choose the best way to manage both system downtime and recovery costs.

Do you need emergency data recovery service? Call us now!

1-800-972-3282
ECO
Queue based - Minimum 2 weeks
Senior Expert Engineers
ISO-5 class Cleanroom
Certified Quality Controls
24/7 Direct Access Support
24/7 Direct Access Support
Online Service Portal
100% Data Quality Guarantee
Media Warranty Guarantee
Dedicated Account Rep.
Free Data Storage media
Expedited Return Shipping
Door-to-Door Pickup / Delivery
Instant FTP Data Access
Data Restore Assistance
Get Help
STANDARD
5-7 business days
Senior Expert Engineers
ISO-5 class Cleanroom
Certified Quality Controls
24/7 Direct Access Support
24/7 Direct Access Support
Online Service Portal
100% Data Quality Guarantee
Media Warranty Guarantee
Dedicated Account Rep.
Free Data Storage media
Expedited Return Shipping
Door-to-Door Pickup / Delivery
Instant FTP Data Access
Data Restore Assistance
Get Help
EMERGENCY
Fast 24/7 Emergency (ASAP)
Senior Expert Engineers
ISO-5 class Cleanroom
Certified Quality Controls
24/7 Direct Access Support
24/7 Direct Access Support
Online Service Portal
100% Data Quality Guarantee
Media Warranty Guarantee
Dedicated Account Rep.
Free Data Storage media
Expedited Return Shipping
Door-to-Door Pickup / Delivery
Instant FTP Data Access
Data Restore Assistance
Get Help

Track each step of  the recovery process

Create, manage, and get updates with the SalvageData App.

SalvageData knows that losing access to your data can be a stressful time. This is why we created the SalvageData App, so you can track every new data recovery case straight from your phone. It also allows you to message your case representative, who can quickly answer any questions you may have.
The App is available on the Apple Store and Google Play.

Need to package a media storage device?

Count on SalvageData for local data recovery services in Heading, Some textSalvageData offers easy options to get your media packaged for you, either at a registered location or with at a Fedex Office. However, if you prefer to package your device yourself, it is a simple process:

  • Remove the hard drive from the computer
  • Protect and insulate the drive
  • Secure inside a sturdy box
  • Package label and seal for shipping
  • Contact a transporting courier
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Data Recovery FAQs

Everything you want to know about data recovery and restoration.

WE RECOVER DATA FROM ALL BRANDS

Any storage media manufacturer, brand or model - We can salvage. Our lab and team have the certifications required to safely restore data without infringing on your device's warranty.